Partnership Beyond Product

Your Interactive Reliance Standard Onboarding Guide

2026

Getting started is easy. This guide walks you through key workflows, contains required documents, and provides helpful resources for onboarding and beyond.

Navigate directly:

Partnership Timeline
Company Overview
Contracting
Operations Setup
Additional Forms & Agreements
Risk and Compliance
After Go-Live

Welcome to Reliance Standard

A note from Scott Reenan, AVP National Accounts, Financial Institutions

I've spent years on your side of the table. I know what it takes to evaluate a new carrier relationship -- the questions your compliance team will raise, and the things that can make or break a partnership once it's up and running. That experience shapes how I work and how we built this hub.

What you'll find here isn't a stack of documents to sort through on your own. It's a guided path through everything you need to get your firm set up and your advisors selling -- from our initial operations setup conversation through contracting and compliance, and the products themselves. Each section is designed to get you to the next step without a lot of back and forth.

I believe a carrier relationship should work the way a good partnership does - we do better when you do better. That's not tagline. It's the reason Reliance Standard operates the way it does: inhouse, hands-on, and built around your business.

My team and I are here for the whole process. If something isn't clear, or if you'd rather pick up the phone, please do.

Scott Reenan

AVP National Accounts, Financial Institutions

Call: 1.513.460.0205 | Email: Scott.Reenan@rsli.com

Reliance Standard Life Insurance Company

Home Office: Schaumburg, Illinois

Administrative Office: Philadelphia, Pennsylvania

1700 Market Street, Suite 1200

Philadelphia, PA 19103

(800) 435-7775

Your Partnership Journey

The full partnership process typically spans six to twelve months. Active onboarding begins once your teams have approved our products and we've finalized the selling agreement. Tap any phase to access the relevant materials.

New to Reliance Standard? This hub is designed to guide you through every step of onboarding. If you're early in Phase 1 or 2, the Due Diligence and Selling agreements are your starting point. Active onboarding begins with Phase 3 in the timeline shown below. If you're further along, jump to the phase that matches where you are today.

O1

Due Diligence & Product Review

6-12 Months, Often in Parallel

Your teams review our financial strength, products and contracts. Our teams review your firm and structure. These tracks usually run at the same time.

Due Diligence: COMING SOON

O2

Agreement & Approval

Varies by Institution

Selling Agreement is finalized and signed. Products are appoved for your platform by your product approval team.

Selling Agreement

O3

Operations Questionnaire

Active Onboarding Begins, 2-4 Weeks

You complete our operations questionnaire. Your answers shape the rest of your setup -- which systems we configure, which forms you receive, and who from our team works with you next.

Start the Questionnaire

O4

Contracting & Licensing

2-4 weeks

Required agreements are signed. Our licensing team configures your firm in our system based on your questionnaire answers. You will receive confirmation when your firm is active and ready for the next step.

Go to Contracting

O5

Operations Setup

2-4 weeks

We setup your chosen submission system (Firelight, AnnuityNet, Firm systems, or paper) and hold an operations kickoff call withyour team to test the connection.

Go to Operations Setup

O6

Go-Live

Ongoing

Your advisors are enabled to submit business. Ongoing operational support begins, and you'll know where to turn when questions come up.

After Go-Live

For Institutional Clients only. Not intended for use with the general public. For complete descriptions of all product benefits and features, please refer to the policy/certificate.

Annuities are products of the insurance industry and are not insured by the Federal Deposit Insurance Corporation (FDIC), National Credit Union Administration (NCUA)/National Credit Union Share Insurance Fund (NCUSIF) or any Governmental Agency. NOT A BANK GUARANTEE. NOT A DEPOSIT. MAY LOSE VALUE.

For more information: (800) 435-7775, ext 3696

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